We are running SQL Server 2008 and have set up SSRS to allow a small selection of users to run reports on the database. Email subscriptions are functioning correctly and relevant subscriptions will appear in the ‘Manage’ dialog for each report. However, the ‘My Subscriptions’ page always appears blank.
I have had trouble finding a record of this issue having been resolved elsewhere; however, I have found some information stating that the ‘My Subscriptions’ page lists only subscriptions that are ‘owned’ by the current user and that ‘owner’ is effectively the creator of the subscription. This leads me to think that perhaps there is a third-party/system account creating the subscription in the user’s place, though I’m not sure what the source of this would be. I’ve checked Configuration Manager and there’s no execution account specified.
Any help in identifying the source of this issue is appreciated. Thanks.
Cracked it! The users were authenticating in Report Manager as
SOMEDOMAIN\MyUser, while the ReportServer database was storing the users without the domain.All I had to do was prepend the domain to the applicable users’ names in
[ReportServer].[dbo].Users.