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We developed an app, and it works perfectly on several different emulators and devices, not once crashed, but both times we tried submitting to Apple it gets back to us as “2.1 – apps that crash are rejected” (or something).
I cant seem to find the log from them, or any additional infos. Is the crash log available anywhere? Or just ANY info? They only say that it crashed on an iPad 3rd Gen with iOS 6. We ran on a device like that and it didnt crash for us.
Unfortunately, Apple doesn’t provide detailed logs of their review process, although crash logs are sometimes provided, as indicated by @jsd in the comments below.
In theory, crash reports get synchronized with iTunes and can be collected by Apple and provided to you via iTunes Connect, but in practice, that rarely works – or only with large delays.
However, you could integrate some Crash Reporting into your App. Here are a few services that allow you to do that without much hassle:
Crash reporting integration in production versions of my apps have been proven to be very helpful, so I’d highly recommend this. Good crash reporting services provide an SDK to be included in your app, and generate symbolicated, readable, ready-to-use crash reports that make tracking bugs very easy.
As for the cause of your app’s crash, here are some basic guesses:
Product ➞ Analyze)?