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Home/ Questions/Q 4015404
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Editorial Team
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Editorial Team
Asked: May 20, 20262026-05-20T09:36:54+00:00 2026-05-20T09:36:54+00:00

We do not allow users to download files directly (payed files). If the user

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We do not allow users to download files directly (payed files). If the user has a slow connection and the download does take a long time it breaks at about 60-70 minutes (the server closes the connection. If the same download is done directly (directly accessing the file URL instead of sending it via PHP) the download works just fine. Any ideas?

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  1. Editorial Team
    Editorial Team
    2026-05-20T09:36:55+00:00Added an answer on May 20, 2026 at 9:36 am

    There’s a PHP configuration parameter called max_execution_time that sets the maximum time a PHP script can run before it times out. The default value is 30 seconds, but I suspect yours is set to around 60 minutes.

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