Question

We have a 3D viewer that uses OpenGL, but our clients sometimes complain about it "not working". We suspect that most of these issues stem from them trying to use, what is in effect a modern 3d real-time game, on a business laptop computer.

How can we, in the Windows MSI installer we use, check for support for OpenGL?

And as a side note, if you can answer "List of OpenGL supported graphic cards?", that would also be great. Strange that Google search doesn’t help here…

Answer 1

Depends on what the customers mean by ‘not working’. It could be one of:

1. it does not install/launch at all, because of lack of some OpenGL support.
2. it launches, but crashes further on.
3. it launches, does not crash, but rendering is corrupt.
4. it launches and renders everything correctly, but performance is abysmal.

All Windows versions (since 95) have OpenGL support built-in. So it’s unlikely to cause situation 1) above, unless you application requires higher OpenGL version.

However, that default OpenGL implementation is OpenGL 1.1 with software rendering. If user did not manually install drivers that have OpenGL support (any driver downloaded from NVIDIA/AMD/Intel site will have OpenGL), they will default to this slow and old implementation. This is quite likely to cause situations 3) and 4) above.

Even if OpenGL is available, on Windows OpenGL drivers are not very robust, to say mildly. Various bugs in the drivers are very likely to cause situation 2), where doing something valid causes a crash in the driver.

Here’s a C++/WinAPI code snippet that creates a dummy OpenGL context and retrieves info (GL version, graphics card name, extensions etc.):

// setup minimal required GL HWND wnd = CreateWindow(     'STATIC',     'GL',     WS_OVERLAPPEDWINDOW | WS_CLIPSIBLINGS | WS_CLIPCHILDREN,     0, 0, 16, 16,     NULL, NULL,     AfxGetInstanceHandle(), NULL ); HDC dc = GetDC( wnd );  PIXELFORMATDESCRIPTOR pfd = {     sizeof(PIXELFORMATDESCRIPTOR), 1,     PFD_DRAW_TO_WINDOW | PFD_SUPPORT_OPENGL,     PFD_TYPE_RGBA, 32,     0, 0, 0, 0, 0, 0,     0, 0, 0, 0, 0, 0, 0,     16, 0,     0, PFD_MAIN_PLANE, 0, 0, 0, 0 };  int fmt = ChoosePixelFormat( dc, &pfd ); SetPixelFormat( dc, fmt, &pfd );  HGLRC rc = wglCreateContext( dc ); wglMakeCurrent( dc, rc );  // get information const char* vendor = (const char*)glGetString(GL_VENDOR); const char* renderer = (const char*)glGetString(GL_RENDERER); const char* extensions = (const char*)glGetString(GL_EXTENSIONS); const char* version = (const char*)glGetString(GL_VERSION);  // DO SOMETHING WITH THOSE STRINGS HERE!  // cleanup wglDeleteContext( rc ); ReleaseDC( wnd, dc ); DestroyWindow( wnd ); 

You could somehow plug that code into your installer or application and at least check GL version for being 1.1; this will detect ‘driver is not installed’ situation. To work around actual OpenGL driver bugs, well, you have to figure them out and work around them. Lots of work.