We have a client that we deployed a webpage to. This client has users all over and they each have different set ups for computers. We have been getting a few reports of 500 errors and, looking at the error, I find that it’s because the page cannot access the Session.SessionID from ASP. What could be causing this, as it’s one of the first lines of code I have, and the majority of users are not having this problem. I know this is kind of a broad question, but I’m not looking for anything too specific. I’m trying to troubleshoot it myself, but I can’t think of why our computers are fine and theirs aren’t. I’m just looking for avenues to track down and ask the client about.
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You can ask them to check whether they have cookies turned off. This will prevent the key from being passed back to the web server by the browser.