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Home/ Questions/Q 3458162
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Editorial Team
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Editorial Team
Asked: May 18, 20262026-05-18T09:56:56+00:00 2026-05-18T09:56:56+00:00

We have a service that can be booked either via the Dynamics UI or

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We have a service that can be booked either via the Dynamics UI or via a webservice call. It is set for service appointments of 30 min duration starting every 30 mins, with the service start time set to 9:15.

As you would expect, hitting the schedule button in the Dynamics UI offers appointments at 9:15, 9:45, etc.

Sending a “searchrequest” to the webservice for the same service type gets back a list of appointments at 9:30, 10:00, 10:30, etc regardless of the start time set for the service.

How do you make a searchrequest that respects service start times?

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  1. Editorial Team
    Editorial Team
    2026-05-18T09:56:57+00:00Added an answer on May 18, 2026 at 9:56 am

    Apparently the anchoroffset property of the service needs to be assigned to the anchoroffset of the search request.

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