We have a service which is highly dependent on Google Drive (it uses the Python SDK), our service goes through Google Drive collections and files.
Checking the production log, we found that there are many HTTP 500 Server Internal Errors when we call Google Drive’s drive.files.get API endpoint. The error rate is about 0.5%. After investigating, I found that the extreme case is continuous 9 HTTP 500 failure in one hour.
The exceptions look like this:
File "/home/xxxxxx/xxxxxxx/storage.py", line 1185, in get_file
gdrive_file = self.client.files().get(fileId='0Bxn2GmQxR4zHYlNvaUlFNjl6MkE', fields='id,title,modifiedDate,createdDate,fileSize,mimeType,downloadUrl,labels').execute()
File "/usr/lib/python2.7/dist-packages/apiclient/http.py", line 389, in execute
raise HttpError(resp, content, self.uri)
HttpError: <HttpError 500 when requesting https://www.googleapis.com/drive/v2/files/0Bxn2GmQxR4zHYlNvaUlFNjl6MkE?fields=id%2Ctitle%2CmodifiedDate%2CcreatedDate%2CfileSize%2CmimeType%2CdownloadUrl%2Clabels&alt=json returned "Internal Error">
Our service is hosted on Amazon Web Service, in the US WEST-2 data center.
Has anyone had a similar issue? Any help is appreciated.
That’s approximately the same error rate I see. Just do an exponential backoff and retry.