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Home/ Questions/Q 968601
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Editorial Team
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Editorial Team
Asked: May 16, 20262026-05-16T02:30:33+00:00 2026-05-16T02:30:33+00:00

We have an app on the store that if searched for by name or

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We have an app on the store that if searched for by name or company it appears and we can download it, in fact it is getting downloaded, but it does not list in its category?

I have checked the iTunes Connect MetaData and it is in the category Education and is free, but if we list all free education apps it does not list. We also looked to see if it would appear in the for sale listing just in case but does not.

Any body experienced this before?

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  1. Editorial Team
    Editorial Team
    2026-05-16T02:30:34+00:00Added an answer on May 16, 2026 at 2:30 am

    Did you just release it? iTunes takes a while to refresh if it was just released.

    Otherwise, I would consider looking at it’s rankings on something like http://www.appannie.com (it’s free to search for apps and view rankings) to see if it is seeing it also.

    Otherwise, contact the appstore team

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