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Home/ Questions/Q 781165
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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T20:11:27+00:00 2026-05-14T20:11:27+00:00

We have an app that allows users to send e-mails from our system. It

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We have an app that allows users to send e-mails from our system. It allows the user to specify their e-mail address, and gives them several standard templates to use as a starting point for their e-mail.

When we send the e-mails, we use the address they provided as the ‘reply-to’, but the ‘from’ address of the e-mail (naturally) looks like our system (from ‘submit@ourserver.com’).

Is there a way to change this without getting tangled up in spam filters or automatic blocking? We’d prefer not to confuse the recipient as to who actually composed the e-mail they’ve received.

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  1. Editorial Team
    Editorial Team
    2026-05-14T20:11:28+00:00Added an answer on May 14, 2026 at 8:11 pm

    After discussing with our ops people and trying Atomiton’s method, I’ve found that this is not actually possible for us.

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