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Home/ Questions/Q 852885
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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T07:40:17+00:00 2026-05-15T07:40:17+00:00

We have JSF web application that generates XLS file and gives user link to

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We have JSF web application that generates XLS file and gives user link to thes file.
All works fine if access this file via HTTP.
But IE(8) cannot open/save this xls file via HTTPS.
There is following error message:

Internet Explorer cannot download ...466088C5C313F92808BDB0AFF3447 from testhost.

Internet Explorer was not able to open this Internet site.  The requested site is either unavailable or cannot be found.  Please try again later.

I can open the same document via HTTPS in Firefox and in Chrome.
What can be the problem with IE?

Headers:

HTTP/1.1 200 OK
Date: Fri, 18 Jun 2010 14:45:42 GMT
Server: Apache-Coyote/1.1
X-Powered-By: Servlet 2.5; JBoss-5.0/JBossWeb-2.1
X-UA-Compatible: IE=EmulateIE7
Last-Modified: Fri, 18 Jun 2010 14:45:11 GMT
Cache-control: max-age=0, no-store, no-cache
Pragma: no-cache
Expires: 0
Content-Type: application/vnd.ms-excel
Content-Length: 6656
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
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  1. Editorial Team
    Editorial Team
    2026-05-15T07:40:17+00:00Added an answer on May 15, 2026 at 7:40 am

    According to http://support.microsoft.com/kb/316431 , you should remove any of these HTTP headers you use:

    Pragma: no-cache
    Cache-control: no-cache,max-age=0,must-revalidate
    
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