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Home/ Questions/Q 3345570
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Editorial Team
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Editorial Team
Asked: May 18, 20262026-05-18T01:12:05+00:00 2026-05-18T01:12:05+00:00

We made a backup of a web application through the central administration to move

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We made a backup of a web application through the central administration to move it to a different server on a different domain and it’s a domain controller actually.

So we made a restore operation on the destination server from the central administration but never managed to succeed.

with errors like: Object failed in event OnRestore. For more information, see the spbackup.log or sprestore.log file located in the backup directory.SPException: The specified user or domain group was not found.

I tried every user account possible with no success. any clues?

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  1. Editorial Team
    Editorial Team
    2026-05-18T01:12:06+00:00Added an answer on May 18, 2026 at 1:12 am

    Two things:

    Did you try with “New Configuration” option while restoring? I believe the problem is related to the users/groups added to the site and those users do not exist in new environment!

    Also can you try restore using PowerShell with -Force switch parameter and see if that is successfull?

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