We received the following email for our new app submitted a week ago. Got a few questions: Anyone know what the “information needed” part means? Does this send us to the back of the queue – once we submit the requested data?
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Hello ,
Thank you for submitting DG to the App
Store.We’ve completed the review of your
app, but cannot post this version to
the App Store because it did not
comply with the App Store Review
Guidelines, as detailed below:
3.4: App names in iTunes Connect and as displayed on a device should be
similar, so as not to cause confusionInformation Needed
To reply to this message or to get
more information, visit the Resolution
Center in iTunes Connect. Do not reply
directly to this email.Regards,
App Review
Yes – you go back to the queue (and also need to upload a new version).
I’m not sure regarding the “Information needed” but does your app require a login? If so, have you gave them a login name + password to use?
Apple won’t really say if they checked everything, but I did encounter situations in the past where I was rejected about stuff like “keywords” and the whole process again took the usual amount of time. There were also cases where my update got approved in 2 hrs. after submission, so just hope for the best and keep calm, there’s nothing more you can do.