We use custom settings in a SalesForce app. We access it like so:
MySettings__c settings = MySettings__c.getOrgDefaults();
This was working fine, but today the app completely crashed. By that I mean the page doesn’t load at all, I just get a white screen telling me an internal error occurred. We traced it down to this line of code – when it is commented out the page loads as well as it can without those settings (but at least it loads).
Running that single line of code in the System Log (using the Execute functionality) also causes a report of Internal System Error. The only thing the system log reports is “FATAL_ERROR Internal Salesforce.com Error.” The Apex code modal reports “Internal System Error: 1018505045-332 (-920440070)”
The setting has values for the organization – we’ve also tried deleting the settings and recreating them to no affect. So far SalesForce has been no help beyond telling us to ask on their website.
This is very frustrating as it was working fine on Friday and today it was broken before anyone touched anything.
try setting the apiVersion of the affected code back to version 21.0. We had the same issue and making this change has provided an effective workaround.