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What can be done to resolve the exception:
CrystalDecisions.CrystalReports.Engine.InternalException: Failed to open a rowset.
This is a generic error in Crystal Reports whenever the report query fails. There can be a number of causes. If your report was targeted to a specific database and then the database was changed without updated the report, this can cause it. It can also be caused by something in the query itself failing, such as if the report is based on a stored procedure that doesn’t exist on the database against which the report is running. Try verifying the database for the report.