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when exporting and importing data in Magento via import/export profile, products are not being updated. We selected only mapped fields. I have some idea. But am unsure.
When you export and import, do you use the same profile? (or does the standard import function understand and import the mapped fields)
What does Magento use as the INDEX to update the correct record. We are updating SKU, but maybe this is used as key?
Thanks, appreciate the help
SKU is unique for every product. As imported product does not have id so magento can not understand that you are updating product if SKU is changed.