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Home/ Questions/Q 1018685
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Editorial Team
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Editorial Team
Asked: May 16, 20262026-05-16T10:53:42+00:00 2026-05-16T10:53:42+00:00

When I send an email with the PHP Swift mailer to this server: smtp.exchange.example.com

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When I send an email with the PHP Swift mailer to this server: smtp.exchange.example.com like this:

// Load transport
$this->transport =
    Swift_SmtpTransport::newInstance(
       self::$config->hostname,
       self::$config->port
    )
    ->setUsername(self::$config->username)
    ->setPassword(self::$config->password)
    ;

// Load mailer
$this->mailer = Swift_Mailer::newInstance($this->transport);

// Initialize message
$this->message = Swift_Message::newInstance();

// From
$this->message->setFrom(self::$config->from);

// Set message etc. ...

// Send
$this->mailer->send($this->message);

I get a strange error back:

Failed to authenticate on SMTP server with username “user@example.com” using 2 possible authenticators

I know for sure that the login-info is correct.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-16T10:53:42+00:00Added an answer on May 16, 2026 at 10:53 am

    Strange enough sending emails works again. We did not change anything and the host say they did not either. We think a server restarts or so. It is strange :S

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