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Home/ Questions/Q 6651083
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Editorial Team
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Editorial Team
Asked: May 26, 20262026-05-26T00:58:06+00:00 2026-05-26T00:58:06+00:00

When I send email for sign up with Mail Chimp, the url in the

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When I send email for “sign up” with Mail Chimp, the url in the email looks like this:

http://sample.com/?utm_source=blahblahblah

However, when I click the link, a page opens in a new browser, I see the “?” disappear then I get:

http://sample.com/utm_source=

This, causes a 404 because I don’t have a utm_source route in my db…

however, if I copy and paste the first url, i don’t get this behavior…

I have only these three lines in my routes.rb:

  root :to => "home#index"
  match '/thanks' => "home#thanks"
  match '/subs' => "subs#index"
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-26T00:58:07+00:00Added an answer on May 26, 2026 at 12:58 am

    I found it it is because I had listed my url as “www.example.com” which redirects to “example.com” … somehow, the redirect messes things up, all I had to do was correct url of the button to “example.com”

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