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Home/ Questions/Q 3350716
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Editorial Team
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Editorial Team
Asked: May 18, 20262026-05-18T01:49:14+00:00 2026-05-18T01:49:14+00:00

When I send order confirmations via PHPMailer, they usually end up in spam folders

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When I send order confirmations via PHPMailer, they usually end up in spam folders of Google, Yahoo and Hotmail and also take a long time to deliver. Is there a checklist or something of things I should be aware of when sending confirmations this way? Mail from most sites that I order from or register to gets delivered instantly and doesn’t get flagged as spam. What do they know that I don’t?

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  1. Editorial Team
    Editorial Team
    2026-05-18T01:49:15+00:00Added an answer on May 18, 2026 at 1:49 am

    There are tons of reasons why email could end up in spam. Try to put more information in the body of the email. Mentioning users name and surname in email’s body or subject also helps.
    And check if your server isn’t black listed http://www.mxtoolbox.com/blacklists.aspx This happens a lot on shared web hosting. Someone sends out spam, and the whole server gets blacklisted.

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