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When I try logging into JIRA system, the system told me “you do not have the permission to log in”.
I am sure my login credentials are typed in correctly, otherwise the error message should be “sorry, your username and password are incorrect – please try again.”
I have reset my password but problem still exists. Is there any permission that I need to ask JIRA administrator to grant?
Thanks in advance.
With a typical setup, you need your JIRA administrator to ensure that your account belongs to the
jira-usersgroup.If your organization uses Atlassian Crowd for Single Sign-On, ensure that it’s not a Crowd issue by logging in to another Crowd-connected application.