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Editorial Team
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Asked: 2026-06-12T11:37:44+00:00

When I use clickatell to send sms messages to my google voice account it

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When I use clickatell to send sms messages to my google voice account it returns:
ERR: 114, Cannot route message

I am based in USA and sending to a local USA google voice number. So this is not international sms?

Has anyone came across this problem before and if so what was the resolution?
Thanks!

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1 Answer

  1. Editorial Team

    I finally got an answer from Clickatell Tier 1 Consultant:

    "Unfortunately we do not cover Google Voice numbers.

Please refer to the following link, to view which mobile operators we cover:

http://americas.clickatell.com/pricing-coverage/small-business-api/

The reason the error 114 does not appear in the reports is because it fails
on an API level, which means it fails before we can select an upstream supplier
to deliver a text message, therefore an API message I.D is not generated."
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