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Home/ Questions/Q 1105153
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Editorial Team
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Editorial Team
Asked: May 17, 20262026-05-17T01:35:14+00:00 2026-05-17T01:35:14+00:00

When MediaElement is unable to play a media file then it displays the error

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When MediaElement is unable to play a media file then it displays the error "Could not open mediaFile someFile.avi". Can we customize this Error message or display a link instead of message so when user clicks on it will be redirected to player site.

Edit:
I am creating custom MediaPlayer and updating the requirement onApplyTemplate as below:

 public class CustomMediaPlayer : MediaPlayer
    {
     public override void OnApplyTemplate()
            {
                  base.OnApplyTemplate();
                  //..
                  //..Other Controls and Events
                  MediaElement mediaElement = GetTemplateChild("mediaElement") as MediaElement;  
                  mediaElement.MediaFailed += (obj, Args) =>
                      {
                       //Code Goes Here

                      };

           }
}
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-17T01:35:15+00:00Added an answer on May 17, 2026 at 1:35 am

    You could attach to the MediaFailed event hide the MediaElement and display whatever UI content you like.

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