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Home/ Questions/Q 6159837
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Editorial Team
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Editorial Team
Asked: May 23, 20262026-05-23T21:11:56+00:00 2026-05-23T21:11:56+00:00

When selling a non-consumable item through in-app purchase on iOS, the restoreCompletedTransactions method is

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When selling a non-consumable item through in-app purchase on iOS, the restoreCompletedTransactions method is provided so that you can retrieve all of the purchases a user has made in the past, which as I understand it is to give the user a quick way to restore their purchases, for instance when they get a new device.

I understand that if you are going to call restoreCompletedTransactions there is a question about whether it should be called automatically or manually when the user presses a button (see here for instance).

My question is whether it’s necessary to call restoreCompletedTransactions at all. If my app has only one or two things to sell/unlock, it seems acceptable to let the user go through the standard purchase UI, as long as there’s a note explaining that the user won’t be charged again if purchasing something they’ve already purchased. So, say the user installs my game on a new device. On their old device they already purchased/unlocked Level X. When they get to Level X on the new device, it asks if they want to purchase it (explaining that they won’t be charged twice if they purchased it previously), and they say yes, and they now have Level X on their new device, and they were only charged once (when they purchased it on their old device).

Is that a kosher way to handle it, as far as Apple approval is concerned? I can see how, if they had purchased 100 individual items it would be nice to give them a way to restore them all at once. But if it’s just one or two unlocks for the whole app, is my no-restoreCompletedTransactions approach acceptable?

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  1. Editorial Team
    Editorial Team
    2026-05-23T21:11:57+00:00Added an answer on May 23, 2026 at 9:11 pm

    Restoring should be done only with user’s action. You can have a button called Restore Previous Purchases or something.

    The reason is, calling on restore shows the Authentication Window which is not considered good UX.

    Hopefully with iOS 5, this problem is solved using iCloud.

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