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Home/ Questions/Q 7833195
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Editorial Team
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Editorial Team
Asked: June 2, 20262026-06-02T12:35:58+00:00 2026-06-02T12:35:58+00:00

When some customer order items using paypal express or authorize.net, they got transaction decline

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When some customer order items using paypal express or authorize.net, they got “transaction decline” error. But payment and order processed.
So the customer order again.
But payment 2 times.

The “transaction decline” error occurred but the order is processed.

How can I do this?

My magento version is 1.4.2.0.

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  1. Editorial Team
    Editorial Team
    2026-06-02T12:35:59+00:00Added an answer on June 2, 2026 at 12:35 pm

    I think Magento 1.4 had some issues with duplicate orders. See here

    Upgrading to the current version should fix your problem.

    Download latest version

    How to upgrade Magento

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