Question

When someone sends me an email by the contact form in magento, the emails arrive with no layout, it shows only the whole layout code.

What should be like this:

Er is een
bericht verstuurd via het
contactformulier,

• Name: test
• E-mail:
  [e-mail]
• Phone: nvt

Bericht:

Beste meneer/mevrouw

Het bericht van de persoon die contact
op heeft genomen

---

Comes in like this:

<!--@vars
{"var data.name":"Sender Name",
"var data.email":"Sender Email",
"var data.telephone":"Sender Telephone",
"var data.comment":"Comment"}
@-->

<div style="font:11px/1.35em Verdana, Arial, Helvetica, sans-serif;">
<table cellspacing="0" cellpadding="0" border="0" width="98%" style="margin-top:10px; font:11px/1.35em Verdana, Arial, Helvetica, sans-serif; margin-bottom:10px;">
<tr>
<td align="center" valign="top">
<!-- [ header starts here] -->
<table cellspacing="0" cellpadding="0" border="0" width="650">
<tr>
<td valign="top">
<a href="http://www.mijndomeinnaam.nl/"><img src="http://www.mijndomeinnaam.nl/skin/frontend/default/grayscale/images/logo_email.gif" alt="omschrijving logo" style="margin-bottom:10px;" border="0"/></a></td>
</tr>
</table>

<!-- [ middle starts here] -->
<table cellspacing="0" cellpadding="0" border="0" width="650">
<tr>
<td valign="top">
<p><strong>Er is een bericht verstuurd via het contactformulier</strong>,</p>
<ul>
<li>Naam: Jan</li>
<li>E-mail: [e-mail]</li>
<li>Telefoon: nvt</li>
</ul>

<p><strong>Bericht:</strong></p>
<p>Beste meneer/mevrouw

Het bericht van de persoon die contact op heeft genomen

</p>
</td>
</tr>
</table>

</td>
</tr>
</table>
</div>

How to fix this?

Answer 1

On your magento database, go to the ‘core_email_template’ table. In the ‘template_type’ column, change the value for ‘2’. (apply this to all the fields that have this column as ‘1’ or to all the fields you want to set as HTML, not just text)

Doing this, you are saying that this e-mail template is HTML type instead text. I hope it works.