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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T14:32:35+00:00 2026-05-15T14:32:35+00:00

Why and when to use RESTful services? I know how to create a WCF

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Why and when to use RESTful services?

I know how to create a WCF webservice. But I am not able to comprehend when to use a SOAP based service and when to use a RESTful service. I read many articles on SOAP vs REST, but still, I don’t have a clear picture of why and when to use RESTful services.

What are some concrete points in order to easily decide between these services?

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  1. Editorial Team
    Editorial Team
    2026-05-15T14:32:36+00:00Added an answer on May 15, 2026 at 2:32 pm

    This is a worthy question, and one for which a short answer does no justice. Forgetting about the fact that most people may be more familiar with SOAP than REST, I think there are a few key points in this:

    First and foremost, I would suggest using REST wherever it fits naturally. If your main use scenarios involve reading and updating data atoms (“resources”), REST provides a more lightweight, discoverable and straightforward approach to data access. Also, building really thin clients (mobile devices, JavaScript, even shell scripts) is often easier with REST.

    For example: If your data model is all about customers and your main operations involve reading the customers and writing back changes, REST will do just fine. Using GET/POST/PUT/DELETE HTTP protocols is an excellent way to make the protocol very discoverable and easy to use, even for somebody not intimately familiar with your application.

    This, however, brings us to the second point.

    What if you need to offer a web API with querying capabilities? For example, a typical scenario might be “Get me the 5 newest customers”. In this scenario, pure REST provides little in terms of API discoverability. Enter OData (www.odata.org), and you’re rolling again; from this viewpoint, OData URI based query syntax adds a touch of well-known abstraction above the normal extremely simplistic, ID-based addressing of REST services.

    But then, there are aspects which can be reasonably hard to represent in terms of REST. Point three: If you can’t model it reasonably cleanly, consider SOA.

    For example, if a common usage scenario involves transitioning customers between workflow stages (say, “new customer”, “credit request received”, “credit approved”), modeling such stages with REST may prove complex. Should different stages be represented just as an attribute value in an entity? Or perhaps, should the different stages be modeled as containers wherein the customers lie? If it’s an attribute, do you always want to do a full PUT when updating it? Should you perhaps use a custom HTTP verb (“APPROVE http://mysite/customers/contoso HTTP/1.0″)?

    These are valid questions to which there are no universal answers. Everything can be modeled in REST, but at some point the abstraction breaks down so much that much of REST’s human-facing benefits (discoverability, ease of understanding) are lost. Of course, technical benefits (like all the HTTP-level goodness) can still be reaped, but in most realities they’re not really the critical argument anyway.

    Fourth and finally, there are things which the SOA model simply does great. Perhaps the most important of these is transactions. While it’s a pretty complex generic problem in the WS-* world as well, generic transactions are rarely needed and can often be replaced with reasonably simple, atomic operations.

    For example, consider a scenario where you want to create an operation that allows the merging of two customers and all their purchases under one account. Of course, all this needs to happen or not happen; a typical transaction scenario. Modeling this in REST requires a nontrivial amount of effort. For a specialized scenario such as this, the easy SOA approach would be to create one operation (MergeCustomers) which implements the transaction internally.

    For more advanced scenarios, the WS-* stack provides facilities not readily available in the REST world (including WS-Transaction, WS-Security and whatnot). While most APIs need none of this (or are better off implementing them in a more simple way), I don’t think it’s worth the effort to rewrite all that just to be 100% REST.

    Look into the best of both worlds. For the vast majority of scenarios, it is completely acceptable to have the basic CRUD in REST and provide a few specialized operations in SOA.

    Also, these APIs can be designed to act together. For example, what should a SOA-based MergeCustomers operation return? It might return a serialized copy of the merged customer, but in most cases I would opt for returning a URI of the REST resource that is the newly merged customer. This way, you would always have a single representation of the customer even if SOA were necessary for specialized scenarios.

    The previous approach has the drawback that it requires client support for both REST and SOA. However, this is rarely a real problem (apart from the purely architectural perspective). The simplest clients usually have REST capabilities by the very definition of having an HTTP stack, and they rarely run the more complex operations.

    Of course, your mileage may vary. The needs of your application (and its clients), local policies and backward compatibility requirements often seem to dominate these discusssions in forehand, so the REST vs. SOA discussion is rarely on a pure technical merit basis.

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