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Home/ Questions/Q 8489973
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Editorial Team
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Editorial Team
Asked: June 10, 20262026-06-10T21:58:35+00:00 2026-06-10T21:58:35+00:00

<?xml version=1.0 standalone=yes?> <tcm:Error ErrorCode=80040302 Category=16 Source=Kernel Severity=2 xmlns:tcm=http://www.tridion.com/ContentManager/5.0><tcm:Line ErrorCode=80040302 Cause=false MessageID=4613><![CDATA[Unable to get

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<?xml version="1.0" standalone="yes"?>
<tcm:Error ErrorCode="80040302" Category="16" Source="Kernel" Severity="2" xmlns:tcm="http://www.tridion.com/ContentManager/5.0"><tcm:Line ErrorCode="80040302" Cause="false" MessageID="4613"><![CDATA[Unable to get list of Publication items.]]><tcm:Token>RESID_4485</tcm:Token><tcm:Token>RESID_4452</tcm:Token></tcm:Line><tcm:Line ErrorCode="80040302" Cause="false" MessageID="4394"><![CDATA[Unable to Initialize TDSE object.]]><tcm:Token>RESID_4537</tcm:Token><tcm:Token>TDSE</tcm:Token></tcm:Line><tcm:Line ErrorCode="80040302" Cause="true" MessageID="16226"><![CDATA[Access is denied for the user IIS APPPOOL\publishedlist.]]><tcm:Token>IIS APPPOOL\publishedlist</tcm:Token></tcm:Line><tcm:Details><tcm:CallStack><tcm:Location>Tridion.ContentManager.Security.AuthorizationManager.LoadAccessToken(String,IEnumerable`1,IEnumerable`1)</tcm:Location><tcm:Location>Tridion.ContentManager.Security.AuthorizationManager.LoadAccessToken(String,String)</tcm:Location><tcm:Location>Tridion.ContentManager.Session..ctor(String,String,UserContext)</tcm:Location><tcm:Location>Tridion.ContentManager.BLFacade.SystemFacade.InitializeUserContext(UserContext,String,String)</tcm:Location><tcm:Location>UtilitiesTDS.GetUserContext</tcm:Location><tcm:Location>TDSE.Initialize</tcm:Location><tcm:Location>TDSE.GetListPublications</tcm:Location></tcm:CallStack></tcm:Details></tcm:Error>

this error occurs while executing this line :

TridionCollection<Component> components = new TridionCollection<Component>(folder.GetListItems(ListColumnFilter.XMLListExtended, rowFilter), "[contains(@IsShared,'false') and contains(@IsLocalized,'false') ]");
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  1. Editorial Team
    Editorial Team
    2026-06-10T21:58:37+00:00Added an answer on June 10, 2026 at 9:58 pm

    I think the error itself is quite clear: User IIS APPPOOL\publishedlist has no permission to access Tridion. Now you need to understand why this user is trying to connect. There are several ways to resolve it. Try to figure out who is trying to connect with this user. Apparently IIS, but why (is it expected to connect with this user?)

    • If you are logging in with user A and you see error like this, it means that you want to impersonate user A with IIS APPPOOL\publishedlist. Just add IIS APPPOOL\publishedlist to impersonation users of Tridion and it will be fine.
    • If this user is some kind of service user that you are want to use to perform maintenance tasks or so – just create user in CM

    Next time, please post some more details of what you were trying to do and where exactly you have a problem, otherwise your question will be downvoted and you will hardly get any answer.

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