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Home/ Questions/Q 590873
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T15:34:32+00:00 2026-05-13T15:34:32+00:00

I am architecting a software project and I want to create a SAAS (Software

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I am architecting a software project and I want to create a SAAS (Software As a service) one. I want to model my application along the lines of Salesforce. I really like there customization features but I am not sure how they really go about it. I read that they create an ID for every field that is required and then store the corresponding data too. Can anyone guide me as to how this is possible. For example, if I want to store an employee record. 2 fields (firstname, lastname) are already given and the user adds a third field(say DOB), how is data going to be stored?

I would also appreciate if someone could give me some resources to practical examples of implementing a SAAS architecture.

Thanks

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  1. Editorial Team
    Editorial Team
    2026-05-13T15:34:33+00:00Added an answer on May 13, 2026 at 3:34 pm

    SaaS really has nothing to do with customization features like in SalesForce. You probably need to refine your question to get better answers.

    SaaS simply means you design your software to be usable to multiple people at the same time over the web.

    Customization features apply equally to web based applications, thick client applications, etc.

    One common way to store user-specific extensions to basic entities is by using name value pairs. There are other ways as well. With name value pairs you might have a structure like this (rough outline to convey concept):

    Employee

    • EmployeeID
    • FirstName
    • LastName

    EmployeeUserFieldDefinitions

    • FieldName
    • FieldType
    • InputRestrictions (e.g. length)

    EmployeeUserData

    • EmployeeID
    • FieldName
    • FieldValue
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