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Home/ Questions/Q 8771417
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Editorial Team
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Editorial Team
Asked: June 13, 20262026-06-13T17:46:55+00:00 2026-06-13T17:46:55+00:00

I am having a weird issue with facebook canvas application and clicking on app

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I am having a weird issue with facebook canvas application and clicking on app request notifications.

Basically if you are in the app, and someone else sends you an app request for the same app, then the notification globe will show the request. If you click on it then it just shows the message loading ‘app name’ and goes blank.

Works perfectly if you click on the app request while not using the app (e.g on facebook homepage).

I tried using js developer tools and it looks facebook is performing an ajax request which is not returning anything (hence blank page I suppose). The url for the ajax request is

http://apps.facebook.com/ajax/canvas/storyboxfb_app_name=appId&_user=userId&_a=1

Anyone got any ideas??

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  1. Editorial Team
    Editorial Team
    2026-06-13T17:46:57+00:00Added an answer on June 13, 2026 at 5:46 pm

    Well the issue seems to have disappeared after I supplied an app namespace. Seems like it only occurs if you use the default app id as the namespace.

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