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I don’t know whats wrong with Apple Customer Ratings system on Appstore.
Recently I have uploaded two apps on appstore. And still there are no ratings/reviews on apps. Infact I observed there are 1000s of downloads has been made in last 2 days.
To verify this 1 of my friend also added his comment with rating yesterday on 1 of my App. But his comment also not visible, still there are zero customer reviews in both Apps.
Can anyone update me regarding this issue ?
From my past experience, it takes a day or two for Apple to review comments for songs and apps in iTunes and the App Store. Apple must review them to make sure they are appropriate and meet guidelines, at which point they will be posted. Best thing to do: Just be patient. If nothing shows after a few days, then I would contact Apple. Best of Luck!