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Editorial Team
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Asked: 2026-05-20T00:00:09+00:00

I have a shared hosting account and I am using Filezilla to connect to

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I have a shared hosting account and I am using Filezilla to connect to the server.

Under the public_html/items/ folder, there are many subfolders and their folder names are encoded using PHP rawurlencode function, like these:

apple
banana
orange
%E6%BC%A2%E5%A0%A1%E9%A3%BD
%E8%96%AF%E6%A2%9D

The problem is that I get 404 error when I access the files under the folders whose names contain non-ASCII characters (e.g. chinese characters).

This means I can access URL like this one:
http://my-domain.com/items/apple/index.html

But not:
http://my-domain.com/items/%E6%BC%A2%E5%A0%A1%E9%A3%BD/index.html

What kind of a problem could this possibly be?

Many thanks to you all.

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1 Answer

  1. Editorial Team

    If the folders contain physically urlencoded names, then you’ll need to ensure these names are themselves urlencoded in your urls. In fact, anytime you create a URL from any ‘uncontrolled’, potentially url-unsafe elements, you must urlencode those elements.

    Thus if you have a directory named %E8%96%AF%E6%A2%9D

    You would refer to it in a URL with %25E8%2596%25AF%25E6%25A2%259D

    Pretty, isn’t it?

    Another way of looking at this is that when you use your existing urlencoded URL, what the server actually tries to resolve is /items/漢堡飽/index.html

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