Question

I have a user who is experiencing the following issue – when he tries to run an AIR application, the license agreement shows (accept/decline), and then nothing (the app doesn’t launch when you click accept).

This happens for all his AIR applications (not just the one we developed), he’s tried uninstalling and reinstalling both AIR and the app. He’s using windows 7

this is what shows when he launches an AIR App:

http://forums.adobe.com/servlet/JiveServlet/showImage/2-4001609-88833/license.png

Any clue as to how to fix this?

Answer 1

From the User:

“Finally got it to work by going into my c:\users\my-user\Appdata\Roaming\Adobe\AIR directory and renaming my old eulaAccepted file to eulaAccepted-old”