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Editorial Team
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Asked: 2026-06-13T13:35:10+00:00

I have purchased a WordPress theme ( Core ) for a client’s website. The

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I have purchased a WordPress theme (Core) for a client’s website. The theme works perfectly fine on my machine and any machine I have access to. Here is a screenshot of what it looks like: Correct one.

Now, when the same page is opened on client’s machine (in another country), it opens the page like this: Wrong one

I have tried contacting theme support but got no help. I have also tried everything I could to resolve it; deleting cache, removing history, and similar stuff is already done and it does not help either. CSS Reset is also part of the CSS code provided by theme. Can anyone give me any idea of what could be going wrong here? Client is trying on Chrome too (updating Chrome does not help either).

Also, client has reported that issue is appearing on his friend’s machines. But definitely nothing like this happening at my end.

Site available at: http://goldentouchproductions.com.au/

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1 Answer

  1. Editorial Team

    I figured out the issue. Basically, user had a Chrome plugin installed for uTorrent on Chrome and it was messing up the images on page. I do not know why but it was obviously doing something (probably because of extra search bar it was showing).

    I disabled the plugin and everything appeared fine and as expected.

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