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Home/ Questions/Q 6172299
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Editorial Team
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Editorial Team
Asked: May 23, 20262026-05-23T23:22:08+00:00 2026-05-23T23:22:08+00:00

I have this app setup with in-app purchase. If I am logged in on

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I have this app setup with in-app purchase.

If I am logged in on iTunes with my regular account, when I run the app and tap to buy an item in my app, it works, it asks me if I really wan to buy the item for X dollars bla bla bla… if I proceed it will probably buy it.

but, if I log out from my regular iTunes account and run my app again, it fails before asking me if I want to buy the in-app.

So, it is not a matter of user or certificates. It is a sandbox problem. You see, it doesn’t even asks me if I want to buy the product, that is a screen before you type the user credentials. It fails with “cannot connect to iTunes store” error… !!!

Any clues of what may be happening? Thanks.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-23T23:22:09+00:00Added an answer on May 23, 2026 at 11:22 pm

    The cannot connect to iTunes store -1003 is a common error.
    1) Reset your Network Settings on your device and try again.
    2) Create a new test user account (This might not be useful in your case, since it throws error even before login)

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