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Home/ Questions/Q 3483316
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Editorial Team
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Editorial Team
Asked: May 18, 20262026-05-18T10:39:36+00:00 2026-05-18T10:39:36+00:00

In Magento a Payment transaction failed email is sent out if there is a

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In Magento a “Payment transaction failed” email is sent out if there is a problem with payment.

Is there any way to add more recipients to that email? I can’t see any way how to do it.

Thanks

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  1. Editorial Team
    Editorial Team
    2026-05-18T10:39:36+00:00Added an answer on May 18, 2026 at 10:39 am

    I found it:

    System->Configuration->Checkout->Payment Failed Emails->Send Payment Failed Email Copy To

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