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Editorial Team
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Asked: 2026-05-13T07:32:22+00:00

Seems that when i create an object, the time is not correct. You can

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Seems that when i create an object, the time is not correct. You can see by the script/console output below. Has anyone encountered anything like this, or have any debugging tips? 

 >> Ticket.create(...)
=> #<Ticket id: 7, from_email: "foo@example.com", ticket_collaterals: nil, to_email: "foo2@example.com", body: "hello", subject: "testing", status: nil, whymail_id: nil, created_at: "2009-12-31 04:23:20", updated_at: "2009-12-31 04:23:20", forms_id: nil, body_hash: nil>
>> Ticket.last.created_at.to_s(:long)
=> "December 31, 2009 04:23"
>> Time.now.to_s(:long)
=> "December 30, 2009 22:24"
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1 Answer

  1. Editorial Team

    It’s the timezone issue. Time.now prints time in your local time zone while the rails is reporting it in UTC. See config/environment.rb, it will have config.time_zone = "UTC"

    >> Ticket.create(...)
>> Ticket.last.created_at.utc
=> Thu, 31 Dec 2009 04:41:58 UTC +00:00
>> Time.now.utc
=> Thu Dec 31 04:42:18 UTC 2009
>> Time.now
=> Wed Dec 30 20:44:50 -0800 2009

    You can set the TimeZone in environment.rb to avoid confusion.

    # config/environment.rb
config.time_zone = "Central Time (US & Canada)"
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