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Home/ Questions/Q 159175
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Asked: May 11, 20262026-05-11T10:48:44+00:00 2026-05-11T10:48:44+00:00

Very simple question: should a dropdown list be used to populate state abbreviations? From

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Very simple question: should a dropdown list be used to populate state abbreviations? From my experience, I think most e-commerce sites do this so I would expect that it’s acceptable. However, Jakob Nielsen has something to say about this.

I think I disagree; I use the tab key then type the first letter of my state. Heck, even if it wasn’t the first entry, I’ve done this enough times, I would hit the letter repeatedly and get to what I need. I never need the scroll wheel or mouse.

Is there any additional concrete guidance out there on this particular question?

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  1. 2026-05-11T10:48:45+00:00Added an answer on May 11, 2026 at 10:48 am

    I think this will become less of an issue now that most modern browsers scroll the drop down lists based on each consecutive letter you type, not just reading the first letter as they once did. So, If you type N-Y, the drop down list will scroll directly to NY and you do not have to hit N a bunch of times.

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