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Editorial Team
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Asked: 2026-05-13T11:14:21+00:00

We recently released an android application that pulls information from an external server. Last

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We recently released an android application that pulls information from an external server. Last week we moved from shared hosting to a dedicated server, that went smoothly up until we started getting complaints that users were getting server not found errors. We checked on our android-based phones (Droid) and everything worked fine. The vast majority of users are fine, there seems to be a small percentage of t-mobile users running android o/s 1.5 (g1, mytouch 3g) that seem to be having trouble. We believe these are all previous users of the application.

Anyway, we’ve been trying to find a fix (similar to ipconfig /flushdns) but have been unable to do so. Has anyone had experience with something similar to this? Thanks.

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  1. Editorial Team

    You have a few options:

    • Release an update for your app that uses a different hostname that isn’t in anyone’s cache.
    • Same thing, but using the IP address of your server
    • Have your users go into settings -> applications -> Network Location -> Clear data.

    You may want to check that last step because i don’t know for a fact that this is the appropriate service. I can’t really test that right now. Good luck!

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